Show Me the Money - Cash Customers
As a business owner you know there are charges for every online transaction, credit or debit or e-transfer; but not for cash. Because of this, most savvy businesses encourage cash from their customers and there are a number of people who greatly appreciate the ability to pay for purchases this way. To name a few examples: they may be watching their spending or adhering to a strict budget, they could be hiding a purchase that is a gift from a loved one, or they could be simply a customer without credit for any number of reasons. Anyway, for many people, cash is king. When a customer offers cash at the till, how do you and your staff respond? I have seen many people take my cash and put it directly in their till before giving me change. Actually, very often I have had the experience of my cash disappearing from my view while purchases are being bagged and change is being made. What is the issue with this? The cash customer, due to a busy schedule or basic confusion or expectation...